Training Resources

State FOIA Laws: A Guide to Protecting Sensitive Water Security Information

Developed by the Association of Metropolitan
Water Agencies

This guide addresses critical infrastructure
security information protection issues involving
water and wastewater utilities. It offers information
that public utilities may use to address
open records and Freedom of Information Act
(FOIA) policies and to change these where
necessary for security purposes. This five-part
guide can help utilities assess state laws relevant
to their particular situations. Sections
include:

• general themes associated with state FOIA issues,
• tate FOIA models that utilities may use to lobby their governors and state legislators,
• strategies for gaining legislative and political approval,
• FOIA-related amendments recently passed by Virginia and Iowa, and
• general categories of state FOIA laws and policies.

Item #DWBLMG34 (19-page Booklet)...............$0.00

Small System Guide to Risk Management and Safety

Developed by the Rural Community Assistance
Program, Inc.

Risk management identifies ways a system can reduce the possibility of accidents, thus saving revenue and lives. This guide explains the importance of emergency planning and the necessary steps a system should take to avoid unnecessary risks. It covers topics such as basic safety, chemical handling, reducing traffic risks when making repairs, confined spaces and excavations, and electrical safety.

Item #DWBLTR14 (39-page Booklet)................$0.00

Onsite Sewage Treatment and Disposal System Interactive Training CD-ROM, Version 1.5

Developed by the Volusia County, Florida, Department of Environmental Health

The interactive CD-ROM was developed to train new health department officials dealing with onsite wastewater treatment, but it will also be useful to other onsite wastewater professionals, including septic system designers, installers, and inspectors. It uses video, photographs, and animation to explain many aspects on onsite wastewater treatment. A series of portable document format (PDF) files allow the user to download and print forms, tables, flow charts, and diagrams. While some of the information is specific to Florida regulations,
much of the material is general enough to be useful anywhere. The training takes eight to 12 hours to complete. The CD-ROM requires a PC operating on Windows 95® or later.

Item #TRSWCD38 (CD-ROM).........................$50.00

Managing a Small Drinking Water System: Communicating with the Public

Developed by the National Environmental Training Center for Small Communities

This training module helps local officials understand communication methods and the importance of keeping community members informed about drinking water system
needs/issues and responding to community concerns. Topics covered include: communication responsibilities, applying public communication methods to meet operational needs, communicating emergency operations and contingency plans, and managing customer complaints.

Item #TRPMCD48 (Participant Module)...........$5.85

Managing a Small Drinking Water System: Administrative
Management Practices

Developed by the National Environmental Training Center for Small Communities

This training module will help local officials understand the importance of, and the components of, a good business plan. It will help local officials understand the issue of restructuring, different types of management structures,
and the advantages and disadvantages of each. Topics covered include: an overview of capacity development; maintaining managerial capacity; business plans for managing a drinking water system; introduction to planning; working as a team; common drinking water system management structures; examples of partnership opportunities; regionalization, consolidation, and privatization; and issues to consider when restructuring.

Item #TRPMCD45 (Participant Module)...........$7.60