National Drinking Water Clearinghouse
West Virginia University
P.O. Box 6064
Morgantown, WV
26506-6064


An American Operator Explores the Horn of Africa

Story and Photos by Larry Rader
NDWC Environmental Consultant



Editor’s note:

Currently, Ethiopia’s Ministry of Water Resources uses World Health Organisation drinking water standards for design and monitoring purposes. However, the ministry recently conducted a water-standard study and plans to adopt a new water-quality standard for the country. The standard was not complete at the time this article was written.

How did a water guy from West Virginia end up in Ethiopia? Well, being in the right place at the right time certainly helped. It also did not hurt that the little hair I have went gray from almost 30 years of working with and worrying about the rural water systems in West Virginia. Whatever the reason, Robert Roche, Ph.D., lead sanitary engineer for the World Bank, invited me to make the two-week trip. He didn’t need to ask twice.

I would spend the first week attending the “International Conference on Water and Sanitation Services in Small Towns and Multi-Village Schemes” held in Addis Ababa, capital of Ethiopia. The second week would be spent visiting rural drinking water systems throughout the country. Also making the trip to attend the conference was Sanjay Saxena, director of the National Drinking Water Clearinghouse (NDWC).

The Adventure Begins
My month-long series of vaccinations was over, the visa arrived from the Ethiopian Embassy in Washington D.C., and I had packed enough stuff to allow me to survive anywhere in the world for several years. My banjo was going along at the request of Bob Roche, and I purchased two cartons of stick candy knowing there would be children. In other words, I was ready for anything.

On June 9, 2002, Sanjay and I took off, and after 23- and a-half hours, we arrived at Addis Ababa tired, excited, and wishing it were daylight. In spite of the long trip, I was up early and ready to check out my new surroundings. The first thing I discovered in Ethiopia was the coffee.

Coffee was first found in Ethiopia. The Kefa region is named for it, and their coffee, served hot, strong, black, and sweet, has evolved into absolutely the finest drink anywhere. Not wanting to insult the culture, I enjoyed five cups (the cups are small) of this delicious brew.

Photo Caption-Fetching water for the family is usually a job for young.

The International Conference on Water and Sanitation Services in Small Towns and Multi-Village Schemes was held June 11–15 at the United Nations Conference Center in Addis Ababa, Ethiopia. It was hosted by the Ethiopian government through the Ministry of Water Resources and sponsored by the World Bank, the Water and Sanitation Program, and the World Bank Institute, as well as the United Kingdom Government and the Bank-Netherlands-Water-Partnership. The conference drew more than 200 practitioners from all continents. About 70 percent of them were from Africa, and the majority had more than 15 years of experience in water and sanitation.

In some ways, the conference reminded me of the meetings and conferences that took place after the rest of the U.S. discovered Appalachia’s problems in the 1960s and ‘70s. Occasionally, words like innovative technology, privatization, and “the people are just not capable,” caused the hair on the back of my neck to rise. As you might expect, a few people seemed to feel the answer to any problem was only an academic exercise away. These small personal issues aside, the formal part of the conference was informative and extremely well presented, particularly the case studies. At the end of five days, I had a much better understanding of the problems facing developing countries, although I was still somewhat confused about the solutions.

The informal part of the conference was a more useful learning experience for me. By informal, I mean sitting and talking over coffee. We discussed a number of matters in detail, such as government interference, the extremely high cost for most operation and maintenance items, potential customers who did not always agree with change, and the ever-popular “expert with a theory.”

The greatest thing about these discussions was, believe it or not, most of the complaints were already familiar to me from back home. Some of the most eye-opening discussions occurred while listening to the views Africans have of the U.S. The fact that the U.S. has large rural areas and that many of those rural areas have drinking water and wastewater problems was inconceivable to most of the people I talked to.

First, you need to realize that their impressions of the U.S. come almost entirely from movies and TV. The prevailing view seems to have New York City extending west until it meets the suburbs of Hollywood-Los Angeles. We are all thought to be rich, living in large homes, and driving big expensive cars. Telling people that I lived in a poorer, more rural part of the U.S., had grown up drinking water fetched from our well, and using an outhouse to answer the call of nature caused looks of complete disbelief.

During the second week of my trip, which was spent visiting rural communities, the people traveling with me would sometimes use these little-known facts from my past as part of my introduction. Who would have thought the time I spent sitting in that darned outhouse dodging wasps would 50 years later cause me to appear a little less foreign to people half way ‘round the world?

First Stop: Adigrat
Once the conference ended, my week of visiting rural water systems began. Our group assembled at the Bole airport to make the 7:30 a.m. flight from Addis Ababa north to Mekele. Adigrat is in the northern region of Tigray and just south of the border with Eritrea.The project in Adigrat is representative of other water projects in larger communities.

The cast of characters for this trip would stay the same for the remainder of the week: Bob Roche, lead sanitary engineer, and Catherine Revels, senior financial specialist both from the Washington, D.C. office of the World Bank; Yitbarek Tessema, water and urban operations officer; and Tesfaye Bekalu, Water and Sanitation Programme/Africa (WSP/AF) program assistant, guide, teacher, and soon to be good friend. Yitbarek had the unenviable task of coordinating the entire week, and Tesfaye had the equally difficult task of keeping me out of trouble. Both work out of the World Bank Country Office in Addis Ababa.

A little over an hour after taking off from Addis Ababa, we were on the ground in Mekele where two SUVs were waiting. One would take Bob, Catherine, and Yitbarek to meet officials from the regional water bureau and local politicians. The other would take Tesfaye and me 125 kilometers (km), which is approximately 78 miles, further north to the town of Adigrat where a water system upgrade was under construction.

We stopped at the Tigray Bureau of Water long enough to pick up Zrae Ali, a chemist and water quality expert, then continued north and arrived at Adigrat in late morning and went directly to the plant site.

The tanks and buildings of the facility were constructed of concrete or concrete blocks. The site included a building for the gas chlorinator, a building for the emergency generator, and a third for other supplies. Two new concrete storage tanks were also built, one 200 cubic meters (52,840 gallons) and one 100 cubic meters (26,420 gallons) to supplement the existing 300-cubic-meter storage capacity, giving Adigrat a total of 600 cubic meters (158,520 gallons) of water in storage. Six wells drilled to depths of 120 meters to 150 meters (394 feet to 492 feet) supply the water that requires only disinfection.

The plant site is enclosed within a barbed wire fence for security. A barbed wire fence also surrounds a new building that is centrally located in the well field, housing electrical controls. The upgrade included 10 kilometers (km) (32,810 feet) of new pipe, giving the system a total of 21 km (68,901 feet) of distribution lines. In addition, workers are building pit latrines and community showers as a part of the upgrade.

When the new system is completed this year, it is projected to serve a population of approximately 60,000 people. By 2015, the population is expected to increase to 100,000, which will be largely due to the water system upgrade.
Although Adigrat is certainly an urban community, we would consider the process of getting water to the customers a bit unusual. Consider this: of the 60,000 present customers, only about 6,000 homes will choose a household connection. However, only 200 homes or less will actually have water plumbed into the house. The remaining household connections will serve a faucet just outside the home.

The flat rate for a household connection is 1.5 Ethiopian birr, or around 17 cents in U.S. dollars, for one cubic meter (264.2 gallons) of water. However, even when new systems are built and water is made available, most people will continue to carry it home in containers as they have for centuries.

As a part of the upgrade, Adigrat will construct 30 locations where people can purchase water by the bucket. They may be called water points, fountains, standpipes, or locally “bono” and are spread evenly throughout the community. Employees of the water system operate and maintain these water points.

Forty liters (10.5 gallons), or the equivalent of two buckets of water, is sold for approximately 5 cents Ethiopian or slightly less than one-half cent U.S. currency. The cost comes out to around 50 cents per 1,000 gallons. So the next time your customers complain about water rates, you might consider building a few water points and handing out buckets.

Ethiopian households average five people, and design standards for communities like Adigrat use 30 liters (8 gallons) per person per day. This means that someone, usually young girls, must carry 40 gallons of water home each and every day.
With any luck, as Ethiopia continues to decentralize many governmental functions, the decision-making process that Adigrat uses will become more common. The community is divided into four sections or kebeles, and the people living in each kebele elect a representative to serve on the water and sanitation committee (WATSAN). These representatives serve for a set amount of time, usually between three to five years, and in most cases are unpaid.

The WATSAN is responsible for the day-to-day activities of the water system and answers directly to the town council. The new water system plans to employ approximately 50 people, including water sellers. And, it is important to note, the community has insisted that women hold important positions. Adigrat should do well.

The only problem they encountered was a difficulty in obtaining pipefittings and some electrical controls, which brought construction to a halt. Unlike the U.S. where you call a supplier and a truck shows up the next day, Ethiopia does not have companies who stock municipal supplies. Items not produced there are imported, apparently as needed, which really slows things down.



Photo Caption-This hand pump supplies water for approximately 500 people in the small village of Zenzelema,located just outside the city of Bahir.

The Adventure Continues

Following the trip to Adigrat, we were up again before dawn for the drive to Awassa located in the southern region of Sidamo. The road from Addis Ababa to Awassa is paved and very well maintained, so we decided to drive. The drivers for the World Bank, the best I have ever ridden with, consider any speed less than 120 km per hour (approximately 74.6 miles per hour) a complete waste of time. So off we went, one foot on the gas and one hand on the horn.

About an hour out of Addis—after passing every donkey cart on the road—the radiator on the Toyota SUV cracked. As we formed a group at the front of the vehicle to offer opinions, all of those donkey carts had the chance to pass us with driver, passenger, and donkey, all smiling. Just at that moment, a local bus stopped, and Yitbarek, now acting tour director, arranged for us to continue the trip to Awassa in a more leisurely fashion.

Photo Caption-Electricity is not available in many areas.The town of Ambesame uses this diesal generator to supply.

Bob, Catherine, Yitbarek, and Tesfaye went to the Southern District Water Bureau to discuss upcoming projects. I headed for the Awassa Town Water Supply office. As it turned out, the system’s supervisor, Letta Yetamo, didn’t know I was coming. It was obvious that Letta was in the middle of a very busy day; however, with the courtesy that is so typical there, his face only fell slightly when I asked to see his treatment plant at the end of a dirt road located several kilometers from town.


What a plant site! Built at the base of a mountain where a small, fast, running stream provides raw water, it is the most beautiful location for a water plant, or anything else for that matter, that I have ever seen. And because of the remoteness, the community built a house nearby for the chief operator. The treatment process is conventional coagulation, flocculation, and sedimentation, using lime and alum. Gas chlorine provides disinfection, and the lab is equipped with HACH company products.

With the exception of the lush, tropical trees and flowers of the landscape, I could have been anywhere in the U.S. Built in 1982 and designed for a population of 60,000, the plant now supplies water to 150,000 people and is long overdue for an upgrade. Obviously well operated and maintained, it would be a credit to any community anywhere. The Awassa system provides water to several water points as well as to private household connections. I almost applied for a job.

On to Bahir Dar
Located in the Amhara Region in the northwest part of Ethiopia, Bahir Dar is situated on Lake Tana, birthplace of the Blue Nile River.


Once again, I was up before dawn to catch the early flight. The rest of the group called on the local water bureau while I visited some small water points and one community with a five-year-old pipe water system. Pipe systems are just that, systems that distribute water through pipes to locations other than the well site.

Photo Caption-These treatment basins are in the Town of Awassa.

However, the most common installation for smaller communities consists of a well and a heavy-duty hand pump. I saw several of these throughout the countryside, usually serving populations up to 500 people. A few kilometers outside Bahir Dar, the small community of Zenzelema built one such installation next to a health clinic.


Although walking half a mile to get water from a hand pump may seem very inconvenient to us, people in these communities have carried water from wherever they could find it, generation after generation.

Not only could the distances be great, the water was most often of questionable quality, causing many deaths from waterborne diseases. Bringing safe water to small communities also provides more than health benefits. Drilling a well close to a community may actually allow some children to attend school.

Carrying water is a job usually for female children. If the distance is far, it can easily turn into a full-time effort, allowing little time for school. Something as simple as a well with a hand pump can have a dramatic effect on many lives in many ways.

The last community I visited was Ambasame Town, located several kilometers outside Bahir Dar. Again, a long ride over a dusty road brought us to an isolated community with a population of around 6,000. A metered well drilled to 60 meters and a generator-powered pump supply the water.

The generator looked so good I thought it was new. As it turned out, the generator came with the system five years earlier. The pride these people have in their water systems shows in everything they do. Out of the population of 6,000, only five homes have private household connections and the rest purchase their water from six public fountains. The average use is approximately 30,000 liters (7,926 gallons) per day or 1.3 gallons per day (gpd) per person. In the U.S., the average use is 150 gpd per person. The water requires no treatment.

My last day of visiting rural water systems was over, and I checked into the Papyrus Motel in Bahi Dar. While in Bahir Dar, I attended a meeting between representatives of the World Bank and Ato Yospeh Reta, the president of Amhara National Region State. President Yospeh expressed the opinion that I had heard many times during my trip: Knowledge must accompany the money or it will do little good, long term.

The next morning Tesfaye and I flew back to Addis Ababa where I spent the remainder of the day packing for my trip home. Then, almost before it began, my two-week adventure was over, all of the candy was gone, and I boarded a plane for the 23- and a-half-hour flight home.

Professional Observations and Conclusions

One of the reasons the situation in Ethiopia was familiar to me is the manner in which well-meaning people rush to do something, anything, in an attempt to sooth their guilt at allowing these conditions to exist. When the U.S. government discovered the water problems in Appalachia and other rural areas of the country, the first impulse was to throw large amounts of money at the problems. However, training and technical assistance must be an integral part of funding.

Photo Caption-A water point or bono is a common gathering place for children.

The initial funding is an essential part of the process. But, without providing the community with proper training and technical support, that new system can become more of a burden than a blessing. Building a new system for any rural community is the easy part. The difficulties occur over the next 25 years.

In the U.S., the Rural Development Administration (RDA) provides a major portion of funding for rural systems. RDA, being a quick study, realized rural systems need support not only before, but also after systems are built. Technical support helps protect the initial investment and gives communities the necessary tools to maintain viability.

People in rural communities are every bit as intelligent as their urban counterparts. However, anybody new to the job must learn the skills necessary to operate, maintain, and manage a water system. Once RDA reached this point, it began to fund groups, such as the National Rural Water Association and the NDWC, to provide much-needed support. Groups such as these offer quick access to information and help that otherwise would be either too costly or too far away for most communities.

If you think about it and use just a little common sense, the best way to help rural communities operate and maintain their new water systems is to make someone available to them who looks and talks like them and has the skills necessary to provide onsite training and technical assistance.

This approach also answers the worn-out argument used against all rural utilities, “they cannot afford to hire enough qualified people.” The argument is no doubt true, but darn it, they can afford to hire local people both willing and capable of being trained. That is what a community water system is all about. To believe otherwise, in my opinion, is elitist.

What would I do if I had the opportunity and resources to benefit the water and sanitation systems in Ethiopia? I can only speak from my experiences in West Virginia, but I do know what works here. I would hire one or two highly motivated people from each region, preferably with work experience. These people would receive further training in system operation, maintenance, and management.

Although it would be foolish to expect anyone to become an expert in all areas, the people doing these jobs must be trained well enough to recognize a problem and knowledgeable enough to know where the solution can be found. Problem solving, at least in rural utilities, cannot be taught. A majority of the education comes through experience gained on the job. In other words, if you hire the right people, they will literally train themselves along with the people they are helping.

The next step is gaining the trust, confidence, and, I hope, friendship of the communities you intend to help. If this step is not taken, all of the knowledge and information in the world won’t matter.

The people in these jobs also must take on the responsibility to research, develop, and circulate written information for training purposes. Training can be as simple as teaching an operator how to troubleshoot electrical problems or as formal as meeting with decision makers from several communities to discuss the importance of long-range planning. Although travel can be a problem in rural areas, bringing representatives from several communities together in the same location allows for interaction among the different groups.

Many years ago, when I took the job as circuit rider, I received a road map and the following instructions: “Help all of the small water systems in West Virginia.” I took those words very seriously, and I know there are many people in Ethiopia who will do the same.

Ethiopia is Both Breathtaking and Extraordinary

When I first arrived in Ethiopia, I didn’t know what to expect. Torn by bloody coups, uprisings, wide-scale drought, and massive refugee problems, Ethiopia is a country in desperate need.

A two- and- a-half year border war with Eritrea finally ended with a peace treaty on December 12, 2000.
The war strengthened the ruling coalition but hurt the nation’s economy. The war forced the government to spend scarce resources on the military and to scale back ambitious development plans. Foreign investment declined significantly.

Ethiopia’s recent history has been as rough as the roads it left behind. I wasn’t much worried about war breaking out, but riding on the rock and gravel roads to visit the country’s water systems was a killer.

Ethiopia’s scenery, however, soon made me forget the bumpy ride—high desert with mountains on all sides, very little visible surface water, and air so clear it sparkled. As we rounded a bend in the road, we spotted a camel caravan stretching for 200 or so yards to our left. The unexpected appearance of the caravan so surprised me I didn’t get a photograph—one of the thousands that I missed.

The houses in the high-desert countryside around Adigrat are constructed of locally cut stone, low to the ground, a layer of sand on the roof, and a few small windows all designed to retain the cool or heat, depending on the season.

As I traveled farther south, I noticed that in rural areas people constructed their houses in a much different way when compared to the high-desert country in the North. As you would expect, people build their homes using the material that is most readily available. The homes in this region are round, about 10 to 15 feet in diameter, with conical roofs. The walls are constructed of poles or reeds that are set upright and woven together using vines or cord. The conical roofs are thatch.

Houses constructed in this manner are common all over Africa because of the comfort they provide in hot climates. Besides noting how people built their homes, I also began to notice the methods the local farmers use.

Ethiopia’s economy is based largely on agriculture, and there’s not a tractor in sight. Oxen pull spear point plows to work the fields. Cattle and goats are everywhere, usually in the middle of the road. Grain crops include maize, wheat, barley, and sorghum. But the grain most widely grown in all areas of the country is tef. Although the seed is smaller than a pinhead, locals say that one portion of tef each day can sustain life and two portions insure good health. Tef is also capable of producing when all other crops fail.

At the end of my stay, my new friend Tesfaye invited me to have dinner at his home, and to meet his wife Addis and five-year-old daughter Dinna. Addis prepared coffee in the traditional manner. She first roasted the beans over an open flame, then hand ground them in a wooden mortar and pestle, and finally made the coffee I had grown to love.

The meal consisted of beef in a fiery, red, pepper sauce along with boiled eggs, all eaten using injera, a steamed, slightly, sour pancake. A bottle of Ethiopian wine crowned a perfect meal. After returning home, I learned that in Ethiopia, licking your fingers during a meal is considered impolite. I am truly sorry Addis; however, each bite was just too good to waste.

My Personal Observations and Conclusions
Ethiopia is the oldest country in Africa, possibly the world. These are proud people who are not the least interested in becoming welfare clients of the rest of the world. They are only interested in providing their families with the basics of life and their children with an education—just like the rest of us. Ethiopia and Africa in general deserve our help and our knowledge because, after all, it does look a little too familiar there to those of us living in rural America.

A few years ago, I read that a visit to Africa will change you forever, and I am proud to say that it has changed me. If you consider the people to be the wealth of a country, then Ethiopia is indeed one of the richest countries in the world.

About the Author
Larry Rader lives and works in his hometown of Beverly,West Virginia.